All our jewellery is made to order. Once we receive your order and deposit, we initiate the crafting process with our skilled artisans. This ensures that every piece is made exclusively for you. While our standard lead time is 6-8 weeks, we're committed to keeping you informed throughout the process. In certain cases, we may even be able to expedite your order by sourcing from our existing inventory.

We use recycled silver to craft all our charms and jewellery.

Recycling silver helps to limit the amount of metals that must be produced, the use of chemicals to process them, and lowers the impact on the environment.

We also like the sentimental journey of using recycled silver. For us, charm jewellery tells your story and has an emotional impact - using recycled silver brings with it it's journey, the silver had a life before, a purpose, its own story and by reusing silver we carry its story to the next generation.

As soon as we receive your order from our manufacturers and complete quality checks, we'll pack and ship it within 1 business day. To find out more about our shipping click here

Your business, our priority. Need assistance with your order or have general enquiries? Reach out to our dedicated team at trade@lilycharmed.com. We're committed to providing swift and efficient support.